Booking Engine

Give guests a better reason to book direct.

The same rate as the OTA, matched in real time. Points and perks for members on top. The relationship stays yours.

Member LoginPay with PointsMember-only plansPriceMatchCorporate and Agent access

BW Riverside Hotel

37 languages100+ currencies12 - 14 Oct · 2 adults · 1 room

Directmatched against all major OTAs in real time

OTA public rate
$364
Your direct rate
$364

Matched on rate, geo, device and member fare

Sign in for member benefits

Same rate. Members earn points on the stay and get late checkout. Free to join while you book.

Deluxe Room

City view

Earn 3,640 pointsLate checkout

Stay total

$364

taxes and fees in

Live in 48 hours. Programme design and configuration are agreed with the hotel.

Recognition made useful

Member Login and Pay with Points in one journey.

Start where the return is strongest: guests who already know you. Signing in changes what the guest can do, not just what the screen calls them. The rate stays the same. The points pay for it.

K

Karim M, signed in as a Gold member

12,400 points available

1,456 pts
Stay total, Deluxe Room, 2 nights
$364
Points applied
−1,456 pts
Left to pay
$218
Balance after
10,944 pts

Rooms and rates

Every rate easier to understand, on a desk and on a phone.

Stay total, points, perks, cancellation and payment sit together at the moment of choice. Most guests see this on a phone, so the phone gets the same screen.

BW Riverside Hotel

Karim M · 12,400 pts

Dates

12 - 14 Oct

Guests

2 adults

Rooms

1 room, 2 nights

Direct matches the OTA ratechecked in real time on rate, geo, device and member fare

Deluxe Room, city view

King bed · 32 m² · 2 left at this price

Room only

  • Non-refundable
  • Pay at property
  • Taxes and fees in

Members earn 3,640 points · Late checkout · or pay 3,640 pts

matches OTA $364

$364

stay total, 2 nights

Bed and breakfast

Double points
  • Free cancellation
  • Pay at property
  • Taxes and fees in

Members earn 8,880 points · Late checkout · or pay 4,440 pts

matches OTA $444

$444

stay total, 2 nights

BW Riverside Hotel

12,400 pts
12 - 14 Oct·2 adults·2 nights

Direct matches the OTA rate

Deluxe Room, city view

King bed · 2 left

Room only

Non-refundable

$364

Member: earn 3,640 pts

Late checkout for members

Bed and breakfast

Double points

Free cancellation

$444

Member: earn 8,880 pts

Late checkout for members

AI-powered PriceMatch

It does not just compare. It acts.

It detects the rate the guest can actually see, applies the response the hotel configured, and keeps the proof. Every response is retained as a snapshot for review.

Comparison context

OTA, signed out

The rate anyone sees.

$364

OTA, signed in

Checked on the rate signal, member fare included.

$364

Direct response

Matched, never undercut. Members earn 3,640 points and late checkout on top.

$364

Responds to rate differences.

For groups and portfolios

Four ways in. One engine.

Guests, members, approved corporate users and travel agents each sign in to the rates and tools they are entitled to, on the hotel’s own domain.

BW Riverside Hotel

Sign in

GuestAnyone

  • Public rates
  • Join in one step while booking

MemberSigned in

  • Member rate
  • Points earned and redeemed

CorporateApproved users

  • Negotiated rates
  • Approved users only

Travel AgentApproved agencies

  • Net rates
  • Multiple users
  • Booking management

For groups

One group page, every property, and the guest kept inside the family.

Live availability across the group on one branded page. When one hotel is full, the sister hotels are offered on the same dates.

Riverside Collection

Group page

Dates

12 - 14 May

Guests

2 adults

Rooms

1 room, 2 nights

Riverside is full on these dates. Three sister hotels have rooms for the same stay.

Riverside

The hotel the guest searched

Sold out

LakesideOffered

400 m away, same dates

from $189

City

Same dates

from $175

Quay

Same dates

from $195
Why it matters
  • 01

    Sold out is not the end

    When the hotel the guest searched is full on their dates, the group page offers the sister properties instead of a dead end.

  • 02

    Same dates, one tap away

    The search carries over. The guest does not re-enter dates, guests or rooms to see what the group can offer.

  • 03

    The booking stays in the group

    The guest books a sister hotel on the group’s own engine, on the group’s own domain, instead of leaving for an OTA.

At checkout

Sell the upgrade before the booking is confirmed. The front desk sees it without re-keying.

Suite upgrade, secure parking, late checkout: offered on the engine at the moment the guest is deciding, and posted to the reservation where the PMS connection is configured.

Why it matters
  • 01

    Offered before the booking is confirmed

    The upgrade, the parking and the late checkout are put in front of the guest while the booking is still open, not in an email a week later.

  • 02

    Priced by tier

    The price the guest sees follows the loyalty tier they are signed in with, in cash or in points.

  • 03

    Written back

    The upgraded room type and each charge post to the reservation in the hotel’s PMS where the connection is configured. Nobody re-keys it at the desk.

BW Riverside Hotel

Checkout

  1. Step 1

    Room

  2. Step 2

    Enhance your stay

  3. Step 3

    Payment

Deluxe Room, city view · 12 - 14 Oct · 2 adults, 2 nights

Enhance your stay

Suite upgrade

Two nights

+ $60

added to booking

Secure parking

Two nights

+ $44

added to booking

Late checkout

Until 2 pm on departure

+ $25

added to booking

These lines post to the reservation in the hotel’s PMS where the connection is configured.

Whizz AI · Cart

A cart left at payment is not a lost booking yet.

The engine notices the guest who chose a room and stopped, and runs the recovery rule the hotel configured, on the hotel’s own domain.

Whizz AI
Just now

Detected: A cart at BW Riverside Hotel was abandoned at the payment step: Deluxe King, 3 nights, 12 to 15 November, member signed in.

Activated: The recovery message Riverside configured went out on the channel and delay Riverside chose. The guest returned to the same cart and completed the booking.

Booking recovered on the hotel’s own domain
Hotel’s own domainBookingWhizz booking engineChannel and timing: hotel’s rule

Integrations

Works with the PMS you already run.

Works with your existing hotel technology

Works with every major PMS, Channel Manager, OTA, and Payment Provider

Oracle HospitalityOperaMewsCloudbedsD-EDGESTAAHRateGainRateTigerHotelogixIDS NextWinHMSRMSWebRezProCubilisHotelRunnerMaestro PMSTravelClick, Amadeus HospitalityHyperGuestBooking.comExpediaAgodaTrip.comTrivagoTripadvisorKayakStripeAdyenPayPalCheckout.com
150+ PMS Systems40+ Channel ManagersOTA ConnectivityPayment ProvidersRevenue Management

Payments and security

The card goes to your gateway. The data stays yours.

Payments
Card capture at the hotel’s payment gateway, passed through at cost.
Security posture
SOC 2 Type II held. ISO 27001 in progress.
Your data
The hotel is the controller, BookingWhizz the processor.

How you pay

Two ways to work together. We offer both, and you choose on the demo.

Questions

Six things hoteliers ask first.

Where does the booking engine run?

On the hotel’s own domain. It is identity-aware (knows the signed-in guest) and rate-aware (knows the live OTA price), with real-time price match and loyalty built in. Every other module attaches to it.

What does Member Login change?

The engine knows the signed-in guest, so member rates and loyalty benefits are applied inside the booking. Loyalty can also attach to a booking engine you already run: connect Loyalty to your existing booking engine, or get ours.

How does Pay with Points work?

Earn and Burn: points accrual and redemption against bookings and benefits. Points earned anywhere in the hotel can be burned anywhere, including on rooms. Earn and burn requires the BookingWhizz Booking Engine.

Is there a corporate booking route?

Yes. Corporate Login is a Booking Engine feature. Corporate Loyalty, loyalty for corporate accounts rather than individual leisure guests, pairs with it.

What do travel agents get?

Authenticated agents receive dedicated net rates and can self-register, subject to hotel approval.

How long does it take to go live, and in which languages and currencies?

Live in 48 hours. Programme design and configuration are agreed with the hotel. The engine runs in 37 languages and 100+ currencies.

See what a loyalty-first booking journey does for your hotel.