Reward Loyalty From the Very First Stay
WhizzLoyalty is a fully customisable loyalty programme built around your property — your brand, your tiers, your rules. Guest loyalty, booker loyalty, and referral rewards in one platform. Turn one-time guests into repeat bookers and repeat bookers into brand ambassadors. Designed for hotels, resorts, serviced apartments, and every type of accommodation.
See the Platform in Action
Real data from live hotel properties using BookingWhizz
Total Members
5M+
↑ +18.4%
Repeat Rate
36.1%
↑ +4.2%
Spend Premium
+40.9%
↑ +6.1%
Points Earned
2.96M
↑ +22.0%
Tier Breakdown
Points Earned
2.96M
Points Redeemed
223K
Redemption Rate
7.5%
The Problem
80% of hotel guests never return. Not because the stay was bad — because nothing brought them back.
more expensive to acquire a new guest than to retain one
of loyalty members become inactive within 18 months because rewards feel unreachable
more revenue per stay from repeat guests vs first-time bookers
How WhizzLoyalty Works
Three steps. Fully automated. Customised to your property.
Enrol
Guests join at booking or check-in. Instant member rates, no complex sign-ups. Rewards start from stay one — not stay twelve.
Reward
Points on stays, dining, spa, activities. Flexible tiers with escalating perks — upgrades, late checkout, welcome gifts, digital vouchers. Fully customised to each property's needs.
Retain
AI predicts churn risk and triggers automated win-back campaigns. Birthday perks, referral rewards, and re-engagement offers turn loyal guests into brand ambassadors who bring new ones through the door. Every interaction deepens your understanding of what keeps guests coming back.
Guest Loyalty. Booker Loyalty. Referral Rewards. One Platform.
Most platforms only do guest loyalty. WhizzLoyalty also rewards the people who book for others and the guests who become your brand ambassadors — all customised to your brand and your property.
Guest Loyalty
Points, tiers, member rates, recognition, digital vouchers. The person who stays earns rewards from their very first booking.
Booker Loyalty
Booking rewards for travel managers, PAs, group organisers, and corporate bookers. The person who books gets recognised too.
Referral Rewards
Loyal guests become brand ambassadors — they earn rewards for every friend or family member who books direct.
5M+
Members Managed
400%
Repeat Booking Increase
32
Countries Deployed
Your Programme, Through Your Guest's Eyes
A branded portal they want to use, and automated messages that keep them coming back.
Guest Loyalty Portal
Points balance, tier progress, reward redemption, and member-only rates — all in a branded portal that feels like yours, not ours.
Loyalty in Action
Automated WhatsApp, email, and SMS messages that feel personal — points earned, tier unlocked, birthday rewards, and smart re-engagement nudges.
Key Capabilities
Everything you need to build lasting guest loyalty
Satisfied Guests Leave, Loyal Guests Send Friends
Discover how much repeat and referral revenue you're missing — and how to change that